Terms of Service

Last updated: December 15, 2024

1. Acceptance of Terms

By accessing and using MonkMantra's website and services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

2. Services Overview

MonkMantra provides AI-powered digital marketing services, including but not limited to:

  • • Digital marketing strategy and consultation
  • • Search engine optimization (SEO)
  • • Pay-per-click (PPC) advertising management
  • • Social media marketing and management
  • • Content creation and marketing
  • • Email marketing campaigns
  • • Marketing analytics and reporting
  • • Website development and optimization

3. Client Responsibilities

As a client, you agree to:

  • • Provide accurate and complete information about your business
  • • Grant necessary access to marketing platforms and accounts
  • • Respond to requests for information in a timely manner
  • • Review and approve campaign materials when required
  • • Make payments according to agreed terms
  • • Comply with all applicable laws and regulations
  • • Maintain the confidentiality of login credentials

4. Payment Terms

Payment terms are specified in individual service agreements. General terms include:

  • • Monthly retainer fees are due at the beginning of each month
  • • Project-based payments are due according to milestone schedules
  • • Late payments may incur additional fees
  • • Refunds are subject to our refund policy
  • • Price changes require 30 days notice

5. Intellectual Property

Intellectual property rights are allocated as follows:

  • • Client retains ownership of their brand, trademarks, and proprietary content
  • • MonkMantra retains ownership of proprietary methods, tools, and processes
  • • Marketing materials created become client property upon full payment
  • • MonkMantra may use campaign results for case studies (with client approval)
  • • Third-party tools and platforms are governed by their respective terms

6. Confidentiality

We maintain strict confidentiality regarding client information, business strategies, and campaign data. This confidentiality obligation continues beyond the termination of our service agreement.

7. Performance and Results

While we strive for excellent results, marketing outcomes depend on various factors:

  • • We cannot guarantee specific results or ROI
  • • Performance may vary based on market conditions
  • • Client cooperation affects campaign success
  • • Regular reporting provides transparency on performance
  • • Strategies may require adjustment based on results

8. Termination

Service agreements may be terminated:

  • • By either party with 30 days written notice
  • • Immediately for breach of contract
  • • Immediately for non-payment after notice period
  • • Upon completion of project-based work

Upon termination, client retains access to completed work and receives final reports within 30 days.

9. Limitation of Liability

MonkMantra's liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages, including lost profits or business interruption.

10. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including natural disasters, government actions, or technical failures of third-party platforms.

11. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

12. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to active clients with 30 days notice. Continued use of our services constitutes acceptance of updated terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@monkmantra.com
Address: MonkMantra Digital Marketing
Legal Department
[Your Business Address]
Phone: [Your Phone Number]